Agentic AI stands among the most impactful levers for efficiency, boosting productivity and driving revenue growth, but it’s a discipline, not a shortcut.

While AI can boost performance, its adoption is also associated with an increase in software delivery instability, according ...

GBS is uniquely positioned to lead the enterprise into the agentic AI era. By design, GBS sits at the intersection of ...

When it comes to agentic artificial intelligence, the fear of missing out factor is clear. Organizations are plopping down agents, in part, because that’s what everyone else seems to be doing. But ...

Chin's observation that the easy use cases are running out deserves attention. The first wave of generative AI adoption rewarded speed over architecture. The next wave will reward organizations that ...

OpenAI, Anthropic, and Block have cofounded a new open source organization—the Agentic AI Foundation—to promote standards for artificial intelligence agents. The three companies are also transferring ...

Today's AI agents don't meet the definition of true agents. Key missing elements are reinforcement learning and complex memory. It will take at least five years to get AI agents where they need to be.

Greek bank Eurobank and Fairfax Digital, the tech subsidiary of Canadian holding company Fairfax Financial, have launched a new agentic AI project with the backing of Microsoft, EY, and Nvidia. Using ...

NEW YORK — Not even the trailblazers rolling out agentic AI technology can truly say how it will ultimately change the definition of a good customer experience, but they are fully prepared to learn.