Customer relationship management (CRM) is a technology-driven approach to managing a company's interactions with its potential customers. A CRM system generally helps businesses organize customer data ...

Computer systems analysts study an organization's current computer systems and procedures and make recommendations to management to help the organization operate more efficiently and effectively.

Information technology (IT) is the use of computer systems or devices to access, store, manage, and protect information. It is a field of expertise that includes a wide range of subfields and ...

There is no doubt about what took centre stage in the theatre of business applications in 2025: agentic artificial intelligence (AI). The technology, which sees AI systems working autonomously, with ...

Forbes contributors publish independent expert analyses and insights. I write about the big picture of artificial intelligence. This article is more than 4 years old. The ability to automate human ...

The Master of Computer Science program offers a comprehensive approach to the theory and application of computer science. After completing this program, you will have: A thorough grounding in the ...