Businesses establish a balanced scorecard to align all their company activities. This type of performance management framework adds non-financial measures to traditional financial metrics and gives ...

A balanced scorecard is a systematic approach to tracking the effectiveness of your organization's implementation of its strategic vision. Other models for this type of self-assessment have been in ...

Mark Lack, Manager of Analytics Strategy and Business Intelligence with Mueller, was interviewed by John Furrier and Dave Vellante, theCUBE co-hosts, during the IBM Information on Demand 2013 in Las ...

The results of a “balanced scorecard” was shared with the North Allegheny School Board on Jan. 7, providing a transparent review of both the strengths and areas needing improvement in the district.

A management tool that has been around for more than a decade and has been used heavily at the Defense Department is becoming more prevalent at civilian agencies, according to speakers at a Thursday ...

A white paper from Press Ganey shows how to build the metrics for value-based care, and how to find the right incentives to help the transition. Thomas H. Lee, MD, CMO at Press Ganey Associates, is a ...

No matter how much we advocate the science of marketing, its art has not disappeared. Take the balanced scorecard, for instance. In the tradition of marketing creativity, a graphical document—the ...

Building a scorecard can help managers link today’s actions with tomorrow’s goals. by Robert S. Kaplan and David P. Norton As companies around the world transform themselves for competition that is ...

The balanced scorecard tracks all the important elements of a company’s strategy—from continuous improvement and partnerships to teamwork and global scale. And that allows companies to excel. by ...