In the early 1980s, technology silos, those free-standing islands of innovation in divisions such as marketing, finance and human resources, were the pride of individual functional units. But as the ...

Forbes contributors publish independent expert analyses and insights. You may be wondering what a 30-year old management theory has to do with what is happening in today’s AI world. My answer: A lot.

Business Process Management (BPM) encompasses the systematic analysis, design, execution, monitoring and optimisation of organisational processes. It provides a framework that guides continuous ...