Clearly Web 2.0 -- in the form of wikis, blogs, and other means of social networking -- is transforming the Internet into a truly interactive medium. What's unclear is how Web 2.0 -- with its ability ...

The acronym CRM, which stands for customer relationship management, is tossed around liberally, but it isn’t widely understood in a comprehensive way. CRM is often viewed primarily as data and ...

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Traditional CRM software often overburdens sales teams with manual data entry and missing critical pipeline data that ultimately provides inaccurate projections. An industry report published in 2016 ...

Opinions expressed by Entrepreneur contributors are their own. Sales of software solutions are booming, and nowhere is that clearer than in the world of customer relationship management (CRM). Once ...

Are you looking to invest in a new CRM system and you're concerned about whether or not it’s worth it? Or maybe you're struggling with the one you already have. Don't worry - your concerns are ...