From unit assignment to nonemergent scheduling, this software solution can help call centers and EMS agencies manage staffing ...

An ordinance passed early this month by City Councilmembers will open the door for Police to invest significant resources into key technology and software systems utilized ...

Though plans aren't currently in place for St. Lawrence County to take over dispatching duties for the city of Ogdensburg, county Legislator Jim Reagen wants to revisit the topic.

BERRIEN COUNTY, Mich. (WNDU) - First responders in Berrien County are getting support with a new computer-aided dispatch system. According to our reporting partners at The Herald-Palladium, this is ...

Orlando officials hope the city's new $1.5 million, computer-aided dispatch system will improve response times for first responders. Orlando Fire Department dispatcher Pamala Monroe typed in the ...