The design thinking process is a two-pronged approach that involves both empathetic ideology and a process that aims to find the best possible solution for gaps in the market or problems in a given ...

When I look at the gorgeous libraries in the annual Library Design Showcase, I always wonder what happened behind the scenes that led to a particular design. I’m especially curious how designers ...

The high-touch, enterprise sales process needs a lesson from design thinking: Align yourself around your customer’s journey, and develop tools and training that create a more consultative experience ...

With these three steps, you can scale the creativity and innovation of your design team to differentiate the user experience, says Mark Smith, an Experience Design Lead in Cognizant UK & Ireland.

Identify needs, which may include the learning context and audience. How do you get there? Start with writing goals and learning objectives, then focus on assessments, learning activities, and ...

Design engineers, program managers, and organizational leaders are likely seeing an increase in processes used to guide research and development. GGI has researched the subject since 1998 and we’ve ...

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