Conversational AI is how artificial intelligence will impact the communications industry most. Conversational AI refers to the use of messaging applications, speech-enabled assistants, intelligent ...

Avaya AI Virtual Agent Enhanced - the newest co-innovation with Google Cloud – now being adopted by customers worldwide RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)-- Avaya (NYSE: AVYA), a global leader in ...

Voximplant, a provider of a cloud communications platform for web and mobile app developers, today released a new integration for Google’s Dialogflow, a platform for building voice- and text-based ...

Google LLC is combining its Hangouts Chat communications tool today with its natural language understanding service Dialogflow to help developers build more conversational chatbots that can be ...

UneeQ Creator with Google Dialogflow unlocks the power of conversational AI to improve customer experience and influence consumer behavior with customizable digital employees AUSTIN, Texas--(BUSINESS ...

April 10, 2019 — RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced the integration of RingCentral Engage ...

Google today announced the beta launch of its enterprise edition of Dialogflow, its tool for building chatbots and other conversational applications. In addition, Dialogflow (both in its free and ...

NEW YORK, March 30, 2021 /PRNewswire/ -- Voximplant, a serverless communications platform with APIs, SDKs, and a no-code drag and drop contact center, today announced a significant enhancement to its ...

Discover the leading conversational AI platforms transforming enterprise customer interactions in 2026 with advanced features and capabilities.

It’s an understatement to say that in July 2018 I was excited about Google’s entrance into the contact center market. First I wrote a post on how Vonage customer American Financing was testing Google ...