Direct Line won't pay out for gearbox fault it claims I caused by spilling a drink: Sally sorts it

I drive a Motability Mercedes van adapted for wheelchair use. In November last year, it developed a gearbox fault.
Reuters

UK watchdog says Direct Line breached rules over insurance add-on

Dec 18 (Reuters) - Britain's competition regulator said on Wednesday that Direct Line (DLGD.L), opens new tab breached an order by erroneously adding a 'No Claims Bonus Protection' add-on to customers ...