The American Hospital Association Committee on Research offers 20 examples of patient and family engagement strategies in its report, “Engaging Health Care Users: A Framework for Healthy Individuals ...

Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. Patient engagement has always been an important component of ...

Being appointed as the CEO of an organization you haven’t worked in before is always a daunting prospect, especially if you are being brought in to effect rapid change. Not only do you have to get to ...

What would you ask your best customer if you could sit down to have a coffee with her? If your aim is to improve the relationship, your best bet would be to talk about her experience with your company ...

Too many brands and content creators focus on driving audience growth and lose sight of maintaining engagement. Capturing attention is one thing, but retaining attention and building engagement are ...

Opinions expressed by Entrepreneur contributors are their own. In 2021, employee engagement is one of the most important aspects of managing employees. Employee engagement helps you understand whether ...

In American higher education, teaching is our business, research our currency and service our obligation. It has always perplexed me that the pursuit of higher education administration has ...

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