“Being heard is so close to being loved that for the average person, they are almost indistinguishable.” —David W. Augsburger On average, humans spend a considerable portion of their lives in ...

When I first became a manager, I was advised by a trusted mentor–“Above all else, make the time to listen to your staff.” Whether over a cup of coffee, a designated “open-door” policy, or whatever ...

A recently published study of 2,171 participants found that those folks who reported having a reliable listener in their life also demonstrated greater cognitive resilience. In other words, people who ...

Good listening. In the past, I have put most of the responsibility on the listener to use reflection, curiosity and detachment from one's own agenda as tools for drawing out a speaker and ...

"Hearst Magazines and Yahoo may earn commission or revenue on some items through these links." How many times have you nodded along during a conversation, only to realize you didn’t absorb a single ...

Forbes contributors publish independent expert analyses and insights. I write about relationships, personality, and everyday psychology. A new study published in the Journal of Positive Psychology ...

Life often teaches its most important lessons quietly. Recently, I found myself corrected not by another person but by my own reflection. The mind is quick to justify, to explain, to respond. Yet life ...

Veronica was a good listener by nature. Early on, she committed to making “listening” a key aspect of her leadership style. That’s one reason she was so beloved and trusted as a CEO. With Veronica as ...