There are times during an installation of new software that you have to stop and just admire the care for detail that went into the procedure. That is how I felt when I began to install HelpStar 7.0.

Today, work passing through a service desk relies heavily on input from multiple team members. The efficiency of the communication, documentation and support processes determines the effectiveness of ...

The Columbus, Ohio-based division of Time Warner Cable Inc. said it plans to upgrade its help desk software to include asset management capabilities. The new version of Toronto-based Help Desk ...

OAKVILLE, Ontario, Sept. 18, 2012 /PRNewswire/ --HelpSTAR, a leading pioneer of help desk software, today announced that Canon Latin America, a world leader in imaging solutions, relies on HelpSTAR to ...

MADISON, Wis. – Summit CU has implemented HelpSTAR’s helpdesk software, which integrates workflow components with documentation, communication and synchronization functionality. “With HelpSTAR in ...

HelpSTAR is used by all of Spokane Teachers CU’s 500 employees across 15 branches throughout eastern Washington and northern Idaho. By defining a series of key words, the subject line and body of ...