The Federal Communications Commission (FCC) last month announced a review of the customer service offered by ISPs (internet service providers), stating that this was often so poor it made it hard for ...

Don’t let a spotty connection ruin your raid. Using exclusive results from hundreds of thousands of PCMag Speed Tests, we’ve ranked the US broadband providers with the best connections based on speed, ...

The Supreme Court yesterday rejected the broadband industry’s challenge to a New York law that requires Internet providers to offer $15- or $20-per-month service to people with low incomes. In August, ...

Lobby groups for Internet service providers claim that ISPs’ customer service is so good already that the government shouldn’t consider any new regulations to mandate improvements. They also claim ...

Americans hate their internet service providers (ISPs) more than any other segment of the consumer economy—except gas stations. A fresh set of rankings from the American Consumer Satisfaction Index ...

New FCC “broadband nutrition labels” go into effect beginning today, forcing ISPs to disclose all of the normally hidden costs and speeds. And yes, the term “nutrition label” is accurate — they’re ...