Overview: As banks accelerate digital transformation, ‘Know Your Customer’ processes are rapidly evolving. Traditional, ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Our world is becoming more digital by the day. The field of ...

The role of Know Your Customer (KYC) analysts has undergone a profound transformation over the past decade, shaped largely by advances in technology, particularly artificial intelligence (AI) and more ...

KYC – Know Your Customer – is about understanding who your customer is and if they are who they claim to be. However, as simple as this sounds, the process and information required to reach that ...