At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.
If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...
ServiceNow CEO Bill McDermott argues that governance is the real barrier to enterprise AI adoption, and that ServiceNow's platform, bolstered by its Veza, Armis and Moveworks acquisitions, is uniquely ...
ServiceNow CEO Bill McDermott took to the main stage at Knowledge 2023 to tell the audience that with the advancements in AI, intelligence will become the primary source of value creation. Some 15,000 ...
Enterprise workflows are undergoing a dramatic shift as AI integration has accelerated. Expect to see that momentum build at this year’s Knowledge conference, especially with heavy hitters such as ...
ServiceNow CEO Bill McDermott set the mood music for this year’s Knowledge conference in Las Vegas by banging the drum for the dawn of agentic cyber security. Agentic artificial intelligence (AI) was ...
Company leaders warned that legacy approaches to cybersecurity will prove futile as AI agents reshape access control, identity management and more. The model of enterprise IT security for many years ...
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