RIT and Georgia Tech artificial intelligence experts have developed a framework to test hallucinations on ChatGPT, Gemini, Grok, Claude, and DeepSeek.
New findings highlight the structural and technical signals that influence how LLMs interpret and reference brands in AI search.Israel, ...
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What chatbots can teach humans about empathy
Over half of U.S. adults are using large language models (LLMs)—such as ChatGPT, Gemini and Copilot—in some capacity. Whether using artificial intelligence to create grocery lists, turn oneself into a ...
CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built ...
Study of 11 LLMs shows they rarely refuse to answer, even when they probably should Artificial intelligence chatbots can be ...
Researchers from Stanford and Princeton found that Chinese AI models are more likely than their Western counterparts to dodge ...
Large language models (LLMs) have been championed as tools that could democratize access to information worldwide, offering knowledge in a ...
The pizazz feels welcoming and familiar: the expectant crowd filling a hangar-sized convention hall; a stage the width of a football field; the pounding music and widescreen visuals; the discreet ...
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Chatbots overemphasize sociodemographic stereotypes, researchers report
People interact with artificial intelligence (AI)-powered chatbots, which can be trained to take on certain demographic attributes like age and race, for information, entertainment, technical help, ...
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