Salesforce's chief futures officer, Peter Schwartz, said the most important skill for employees in the AI era is empathy.Lee Chong Ming/Business Insider Coding is no longer the must-have skill of the ...

As the annual Dreamforce jamboree later this month thunders ever closer, the drumbeat of Salesforce announcements quickens pace. Today the company is launching new tools that lets business users build ...

Salesforce is a big, complex set of services, which has been augmented via acquisition with several other big complex services, including MuleSoft, Tableau and Slack, three companies the CRM giant ...