Dartmouth-Hitchcock, a nonprofit health system with hospitals and clinics throughout New Hampshire and Vermont, had 12 different siloed IT service management systems for different application teams, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Traditionally, organizations have interacted with their data warehouses using direct ...

What is enterprise service management? Enterprise service management (ESM) is the practice of applying IT service management (ITSM) principles and capabilities to improve service delivery in non-IT ...

Manan Shah is the Founder and CEO of Avalance Global Solutions, a California-based web3 cybersecurity and information security company. Data is at the core of the ongoing technological revolution.

TeamDynamix is replacing JIRA as our service management and ticketing system. JIRA has reached end-of-life and can no longer be updated. The TDX Service Management Platform will allow support teams to ...

On Tuesday, Cloudflare experienced its worst outage in 6 years, blocking access to many websites and online platforms for ...