ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.
Fairfax, Virginia, May 01, 2025 (GLOBE NEWSWIRE) -- Voice2Me.ai today announced the debut of the industry’s first multimodal AI agent platform for ServiceNow and beyond. Building on the company’s ...
Enterprise security teams are beginning to encounter a category of access failure that feels unfamiliar only because its consequences arrive faster than expected.  Systems that once required multiple ...
A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor ...
ServiceNow at its Knowledge 2025 customer and partner conference in Las Vegas introduced the AI Control Tower, a centralized command center to govern, manage, secure, and realize value from any ...
Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the Yokohama platform release, unleashing new AI agents across CRM, HR, IT, ...
A new exploit in ServiceNow’s Now Assist platform can allow malicious actors to manipulate its AI agents into performing unauthorized actions, as detailed by SaaS security firm AppOmni. Default ...