How it started: Sonos releases the biggest update to its mobile apps in years, with an entirely revamped interface. How it’s going: People aren’t happy that many of their favorite features haven’t ...

When Sonos said in late January that some of its earliest speaker models were going to lose full software support starting this spring, the backlash in the Sonos community was swift. Sonos customers ...

Sonos’ software has historically been one of its biggest differentiators …but Amazon is leading a wave of improved AI in music apps Sonos knows change is coming, but may not be able to adapt Sonos has ...

In May, Sonos updated its mobile app—to the dismay of many users. With missing features and bugs, customers complained about a loss of functionality and hardware not working the way it should. As ...

Posts from this topic will be added to your daily email digest and your homepage feed. The Ace headphones helped Sonos to a better-than-expected quarter, but the company’s botched app launch is about ...

Addressing blowback from Sonos’ wildly unpopular app redesign will cost the company $20 to $30 million “in the short term,” according to CEO Patrick Spence. During Sonos’ fiscal Q3 2024 earnings call ...