Recent years have shown us that we must expect the unexpected. Tech disruptions in the form of varying, industry-wide innovations are majorly impacting how businesses operate on some fundamental ...

Retailers know the store of the future won’t build itself, but they’re still struggling to lay the foundation. A new Coresight Research survey, sponsored by Tech Mahindra, finds that 84% of retail ...

Retail store operations involve a number of operational processes performed on a continual basis by different members of a retail store team. The workflow of retail operational processes is fairly ...

Remaining competitive in the convenience store (C-store) retail industry continues to require investment in automation technologies, even for smaller operations. Examples of both national and regional ...

The 2026 Retail TouchPoints Store Design & Experience Benchmark Survey shows there’s an enthusiasm for tools to support digital engagement.

Retail has always been a competitive industry, but with the ongoing growth of e-commerce, rising inflation and increasing pressures placed on smaller stores by global conglomerates, achieving stable ...

For Rebekah Kondrat, retail is magic. “A great experience, like a physical retail environment, can change someone’s day,” she said in an interview with Retail TouchPoints. That’s why Kondrat and the ...

Dollar General’s new leadership appointments prove the discount retailer is continuing to focus on stores. Deckard, who previously served as Dollar General’s executive vice president of store ...

In a letter to employees, Whole Foods Market took stock of its growth but announced plans to streamline some operations, including merchandising, store operations, technology and human resources.