Some 86% of acute care organizations and 67% of ambulatory care organizations cite usability as their biggest complaint. The impact of poor usability is a major concern because it contributes so ...

User-Centered Design — or, as it is more commonly known, User Experience Design (UX) — has risen into prominence within the past decade, becoming one of Brandeis GPS’s most popular graduate degrees.

It’s always exciting to discuss what’s coming next. At the recent Allscripts Client Experience (ACE) conference, I discussed plans for Allscripts Sunrise™ and modernization that moves us from an EHR ...

The Centers for Medicare and Medicaid Services and the Office of the National Coordinator for Health IT offered a glimpse at behind-the-scenes work they are doing together to reduce the burden EHRs ...

And in the user-centered design program we are, you know, as I mentioned, I really try to be very rigorous in teaching you kind of the human factors and cognitive psychology that you need to know. To ...

How User-Centered Design Improves the Student Experience In a recent redesign of the University of Washington's MyUW student portal, listening to users was an essential part of the design process.

The steps are (1) knowledge, attitudes, and beliefs mapping: reanalysis of team's research findings from prior studies; (2) environmental scanning of apps available on the market; (3) stakeholders' ...

Design thinking is everywhere, but definitions and interpretations vary. Design thinking is everywhere, but definitions and interpretations vary. Is it a paradigm allowing you to “think like a ...