Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Confused between Dynamics 365 vs Power Apps? Explore their key differences, real-world use cases, pricing insights, and expert guidance from Cynoteck to help you choose the right Microsoft solution in ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

What if you could unlock the full potential of Excel’s dynamic arrays within your tables, making your data management more efficient and powerful? Integrating dynamic arrays within Excel tables can be ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Paystand’s new CAD EFT support gives Canadian businesses using Microsoft Dynamics 365 Business Central the same seamless, zero-fee digital payment experience as U.S. users. Now Canadian companies can ...

Denver, Colorado, March 21, 2023 (GLOBE NEWSWIRE) -- TextUs is proud to announce its completed integration with Microsoft Dynamics, bringing its leading text messaging platform to Microsoft's ...