In a post on X Wednesday night, Verizon promised it would “make this right,” and followed up Thursday morning with some specific information: “To help provide some relief to those affected, we will give you a $20 account credit that can be easily redeemed by logging into the myVerizon app.”

Verizon is dealing with an outage on its network that's impacting people's ability to make calls. Text messages appear to be fine. Is this perennial fave really as 'universally flattering' as they say?

In a gaming era with an increased reliance on technology, outages can highlight how modern networks can often be a house of cards.