Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Today's technology advancements and competitive landscape urge companies to digitize traditional business processes. A unified workforce management system consolidates the tools needed to maintain a ...

Runar Reistrup is the CEO of YunoJuno, a leading freelancer management platform that connects businesses with top-tier contractor talent. The global labor market is shifting dramatically, with a surge ...

Experienced HR professionals know that navigating company transitions smoothly is an important and common element of their job. An organization's ability to navigate change effectively is crucial for ...

BRENTWOOD, CA, UNITED STATES, April 16, 2025 /EINPresswire.com/ -- Stitch PEO, the only professional employer organization (PEO) built specifically for healthcare ...

RPI Consultants, a leading ERP implementation and software firm, has expanded its Infor® Workforce Management (WFM) practice to offer full-service delivery capabilities, enhancing its client-focused ...

RICHARDSON, Texas, April 27 /PRNewswire/ -- Global leading provider of workforce management and optimization technology for contact centers, IEX Corporation, a Tekelec (Nasdaq: TKLC) company, today ...

Talent management represents how your organization skillfully attracts, retains and nurtures its workforce. Whether you run a small team with only a few employees or a growing organization with dozens ...