RESTON, Va.--(BUSINESS WIRE)--Learning Tree International (OTCQX: LTRE), a leading provider of IT and management training to business and government organizations worldwide, announced today that it is ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has been recognized as a market leader in DMG Consulting’s latest Contact Center ...

ALPHARETTA, Ga. & NASHVILLE, Tenn.--(BUSINESS WIRE)--LocumTenens.com, part of the Jackson Healthcare ® family of companies, today announced that it has acquired Kimedics, the workforce management ...

DUE TO THE COVID-19 pandemic, 2020 will go down in the history books as an especially arduous year for economies and companies worldwide. But most have persevered, and some will be stronger due to the ...

CHELMSFORD, MA--(Marketwire - Oct 24, 2012) - Aspect Software, a leading provider of customer contact and enterprise workforce optimization, today announced that Cellular One, one of North America's ...

New Georgia office led by Baker Fullerton and Cameron White expands iBoost Talent's workforce model with staffing, ...

While workforce optimization technology (WOT) has been widely available in the customer engagement marketplace for decades, it’s been evolving most rapidly in richness and customer acceptance during ...

The benefits of workforce optimization have been proven, but nonetheless these technologies are growing in popularity slowly. According to analysts, the reluctance to purchase these solutions is based ...

NICE Systems (NASDAQ: NICE) and Bunchball today announced a partnership that aims to help organizations improve performance among customer-facing and back office employees by using gamification ...

ClickSoftware Technologies Ltd. (NasdaqSC: CKSW), a leading provider of workforce and service optimization solutions, today announced a new licensing and service agreement with Bezeq, Israel's ...

A new Datamonitor report, “Workforce Optimization Technology Markets to 2007,” forecasts that software sales for the global workforce optimization market will grow to $1.5 billion by 2007 from $550 ...

NICE Systems announced today that Norwegian Cruise Line is adopting NICE’s Interaction Management, analytics-based Quality Optimisation, and customer feedback survey solutions to deliver an enhanced ...