Videoconferencing giant Zoom has launched a new AI-powered conversational chatbot. Dubbed Zoom Virtual Agent, the new intelligent chatbot solution is touted to “transform the way businesses assist ...

SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent. Now ...

The phrase “Let’s hop on a Zoom call” has become part of everyday language, shorthand for virtual meetings that defined an era, from remote classrooms to boardrooms. Zoom rose to household-name status ...

(TNS) — What’s next for Zoom? Try the possibility of virtual interaction. Pivoting into a more relevant role now that people are willingly and unwillingly heading back to work, Zoom Video ...

A customer’s loyalty to a brand is often set by a series of interactions—on- or offline—that tie customers to the company. Yet consumers can be fickle. Customers are increasingly discerning and expect ...

Adam Benjamin has helped people navigate complex problems for the past decade. The former digital services editor for Reviews.com, Adam now leads CNET's services and software team and contributes to ...

The de facto virtual meeting service Zoom is expanding its horizons for 2023. As part of its Zoomtopia (really, that’s the name) conference, the company announced a number of new ways to remotely work ...

While the work from home push and a lack of in-person socializing created a culture obsessed with other people’s rooms, 2022 found Zoom users further embracing virtual backgrounds. While Zoom has had ...