TOA identified a common experience in many service organizations – a disconnect occurs among customer service, the customer and the field. Customers don't know precisely when a worker is going to ...

Many small to midsize businesses use Salesforce.com for CRM because the company provides special products and pricing just for smaller organizations. What might be just as helpful, though, is its ...

WOBURN, MA / ACCESSWIRE / January 7, 2025 / Bridgeline Digital, Inc. (NASDAQ:BLIN) in partnership with Saleforce, has released the HawkSearch AI-Powered Product Discovery engine for Salesforce B2B ...

DataGroomr's customers can now benefit from intelligent data quality improvement with real-time deduplication and AI-driven insights. DataGroomr leverages artificial intelligence at its core, setting ...

The Salesforce Wear app ecosystem is comprised of a growing number of ISV's that are rapidly developing apps on the Salesforce1 Platform for a variety of industries across multiple devices. Available ...

Salesforce has launched Salesforce Anywhere, an app that brings chat, alerts, comments and video directly into customer relationship management software in a unified view. Here's a look at how the ...

Salesforce and Amazon Web Services (AWS) have announced a “strategic partnership” that they say will make it easier for developers to make applications that harness the cloud provider’s services and ...