Have you heard about the secret Amazon return blacklist? They're quietly banning people who return "too much" — but just how ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Amazon is facing renewed questions over its marketplace safeguards after a cluster of high-value graphics card orders went wrong, leaving some buyers unexpectedly enriched while others were left short ...