ElectriCom LLC, a utility infrastructure company specializing in electric, telecommunications, fiber optic and storm response, was looking for a new way to increase operator practice time without ...

The executive team at ElectriCom has worked on enhancing the company’s operator training program, making changes that bolstered one-on-one coaching, shortened learning curves, kept productivity high, ...

Zen Technologies USA, a leader in advanced military training systems and counter-drone technologies, will showcase its latest simulation capabilities at I/ITSEC 2025 (Booth #1611) in Orlando, Florida, ...

Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. As someone who has spent decades in the contact center ...

The construction industry in the United States faces some complex challenges in the future. Over 40% of the current workforce will retire within the next 10 years, and in 2024 alone, the construction ...