Emotional intelligence refers to our ability to understand and manage our own emotions and those of others. According to Daniel Goleman, author of Emotional Intelligence, social awareness is a key ...
Poor employee mental health costs the global economy an estimated $1tn a year in lost productivity. It contributes to absenteeism and leads to higher staff turnover. Companies that gain a reputation ...
The ability of individuals to understand their own strengths, weaknesses, values and emotions and how these affect their behavior and interactions with others at work is a valuable asset. When we have ...