This article is published by AllBusiness.com, a partner of TIME. By Krish Chopra It was 11 p.m. on a Thursday when my phone rang—again. Another nurse practitioner student was overwhelmed and panicked ...

Dealing with tough clients is practically a rite of passage in freelancing, small business, or customer service. Complaints, impossible requests, and high-maintenance personalities can stretch ...

If you’re a helping professional, chances are you’ve had difficult clients. Here are composite examples of difficult clients I’ve had and what has worked best in working with them. And if you are a ...

Dealing with difficult clients is an inevitable part of doing business. While it may be tempting to simply ignore them or acquiesce to their demands, this type of approach can lead to more problems ...

Clients come in all types. Some come to you looking for portfolio management, others emphasize retirement planning, and many seek both. Still others simply want someone to hold their hand while they ...

When your clients make your life miserable, you have to decide if it’s worth redirecting the relationship or just cutting ties and moving on. Not all clients are worth keeping. That said, to salvage a ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

In February, Chris Mastro, 46, an advisor with Impact Fiduciary in Pasadena, Calif., faced a perplexing situation managing investments for a married couple. At their first meeting, the retired pair ...

Financial advisors need to be prepared to discuss emotional topics with clients such as divorces, according to consultant Sasha Grabenstetter. “Financial advisors are really good at normal everyday ...

For many entrepreneurs trying to start or grow their businesses, signing new clients is cause for celebration. After all, businesses can’t survive without clients, and the odds already aren’t stacked ...

It’s safe to say that dealing with a difficult boss is a pretty universal experience. Recently, three out of four employees said their boss is the most stressful part of their job. The numbers speak ...