It's always fun to purchase a new game on Steam — it's a brand new story to experience, world to explore, online foes to inflict mischief upon. In the vast majority of cases, purchasing a new game ...

Maybe you went a bit overboard during the latest Steam sale, or realized that your potato of a PC can’t handle your new game except on the lowest settings. Whatever the reason, you want a refund from ...

Many gamers fear going digital because they believe it is not possible to get a refund for a recently purchased game that they do not enjoy or that fails to work properly on their system. This was the ...

Buying games on Steam is designed to be as quick and easy as possible, providing minimal friction between your desired content and your wallet. It’s helped by a catalog of tens of thousands of games, ...

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It happens to even the most seasoned gamers: You’ve watched all the trailers, logged hours of watching streamers preview the game on Twitch, read every game review online, and pulled the trigger on ...

Sometimes you buy a new PC game and it just isn’t what you expected. Maybe the game isn’t compatible with your hardware or the gameplay just doesn’t click with you. Whatever the case, if you’re ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

The request is made within two weeks of the original purchase date You have play the game for less than 2 hours Thankfully Valve allows you to easily request a Steam refund for nearly any purchase, ...