Online reviews have become a powerful tool for consumers seeking advice on purchases and determining if a company is reputable. According to BrightLocal’s 2025 Local Consumer Review Survey, 97 percent ...

When launching and successfully operating a local business, your online reputation is one of the most influential assets you can build. A combination of delivering great consumer experiences and ...

Glassdoor has become a great resource for people to learn about a company, as the career website allows employees to write anonymous reviews. Related: Is Employee Feedback Missing at Your Company?

Consumers have used online review sites to inform their restaurant, hotel and flight purchasing decisions for years. Recent studies show consumers are also using online physicians reviews to search ...

Bad reviews can undermine your brand and hurt your revenue. Learn how to turn things around and transform harmful feedback into a bottom-line boost for your business. A strategic approach to ...

In the digital age, maintaining a positive online reputation is crucial for businesses, as customer reviews on the internet heavily influence brand perception and purchasing decisions. This article ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Online reviews are the new word of mouth for dentistry. These virtual endorsements can significantly influence potential patients and shape the public's image of your care. When a patient leaves ...

While many healthcare organizations agree patients should be able to voice their concerns, hospitals and health systems have begun looking for ways to mitigate the effect of negative provider reviews ...

In the end, the most trusted practices aren’t the ones without criticism; they’re the ones that never stop learning from it.

Your SEO campaign may be missing a secret weapon: customer reviews. How you generate, engage with, and highlight ratings and feedback from your customers can affect your credibility and visibility, ...