For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...

One year ago, columnist Brian Kenney wrote a piece for PW titled “Where Reference Fits in the Modern Library.” The column addressed his frustration with the gulf between reference work as he ...

Reference services have long been a cornerstone of academic libraries, providing essential support to researchers, students, and faculty through expertly curated information resources and personalised ...

The fall semester may be over, but Intersession at UMass Lowell is just around the corner! Whether you’re a student or a faculty member, the UMass Lowell Library staff is ready to help answer ...

Happy 2025, everyone! It’s a new year and Intersession at UMass Lowell is under way. Whether you’re a student or a faculty member, the UML Library staff is ready to help answer questions and connect ...

Virtual reference services have increasingly become an integral component of academic libraries, offering researchers and students immediate, remote access to expert assistance. These services utilise ...