Companies are increasingly turning to video-based user guides as part of their customer support strategy, but these are meant to supplement and not replace text-based ones, one analyst points out.

Efforts by federal officials prohibiting all interstate and haz-mat truckers from texting while driving, along with many state having such laws for all drivers, may do little for safety on the roadway ...

Here’s something to chew over: a new report that claims voice-to-text applications or “apps” don’t help reduce distractive driving behavior – indeed, as with “manual texting,” driver reaction times ...

If you think apps like Siri, which let you compose text messages using voice input, are a safe alternative to texting with your fingers then you’re probably mistaken. A recent study has found that ...