Cohen is the author of the new book Supreme Inequality: The Supreme Court's 50-Year Battle for a More Unjust America You’re in an important meeting with your boss and your cell phone rings. You answer ...

Calling a company and reaching a human operator-receptionist these days is about as rare as hitting the Mega-Million. The strange thing is, the companies that are the most likely to let an automated ...

Perhaps automated voice response phone systems should have an extra option that allows callers to listen to meditation tapes. It seems I’m not the only one that gets instantly hot-under-the-collar ...

SEATTLE - Call most big companies these days - and many small ones, too - and there's a good chance you'll be greeted by a computerized voice that will give you various menu options. You know the ...

*Refers to the latest 2 years of stltoday.com stories. Cancel anytime. A Florida man whose company engineered US Fidelis' robo-calling strategy -- a telemarketing campaign that included about 1 ...

“Anna” will not stop calling. She really, really wants to sell you health insurance. What a lot of consumers really, really want is to smack Anna upside her robo-calling head. The Union Leader’s ...

Running a small business you realize how valuable each hour is, and you try to use that time wisely. And lately, I’ve fallen into various traps that sap this most precious commodity. Consider the ...

About 100,000 voters from across California’s first congressional district received a startling phone message Sunday in which a female voice sighed seductively, “Mike Thompson’s been a bad boy.” The ...

*Refers to the latest 2 years of stltoday.com stories. Cancel anytime. A telemarketer who helped sellers of extended auto-service contracts place millions of recorded sales calls will pay about $2.3 ...