John Klein is a solutions architect at CDW and an industry expert in communication and collaboration platforms. He has experience in training and education in voice, video, audio visual, and headset ...

Last month, Microsoft finally shared detailed adoption numbers for Teams Phone System, noting on its earnings call that there are approximately 12 million active licenses in use. While an impressive ...

UK-based voice cloud expert Voxnube has entered into a partnership with Microsoft Cloud Communications Solutions provider Altigen Communications to offer UK and European enterprises what they believe ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

A call is a call, whether it involves the PSTN or whether it is internal to an organization or external. I say this upfront because this piece is about how Microsoft defines Teams callers now and how ...

The Defense Information Systems Agency and Lumen Technologies (NYSE: LUMN) are collaborating to launch a cloud-based telephony infrastructure in an effort to provide Department of Defense employees ...

Microsoft might have originally launched the workplace collaboration platform Microsoft Teams in 2017, but it is really the COVID era that has spearheaded growth in usage of the software. UC Today ...

Ooredoo Qatar, a key national player in one-stop ICT provision, has launched Microsoft Teams Phone as-a-service for its business customers, the first and only service provider in Qatar to do so.