Unified communications as a service (UCaaS) is a cloud-based communications platform that incorporates multiple communication capabilities on a single platform hosted by a cloud provider. The “as a ...

You will be hearing the phrase unified communications [UC] ad nauseum over the next several years. Therefore, I am taking it upon myself to explain what I think UC is. There are basically nine ways to ...

This week we'd like to focus on unified communications. We'll begin today by making a distinction between a unified messaging systems and a UC system because we believe that UC is an evolution based ...

It’s clear that unified communications is the buzzword du jour. Practically every enterprise is devising strategies for unified communications (or about to do so). As my colleague, Irwin Lazar, puts ...

Chapter 1: What Is Unified Communications? The intent of this chapter is to provide a high-level overview of Cisco Unified Communications (UC) as a collaborative solution that enables its users to ...

From keynote speeches to the show floor to back-hall meeting rooms, ubiquitous wireless broadband was one of the topics receiving the most buzz this week at the Interop networking show in Las Vegas.

Businesses have been slow to adopt unified communications, but Freeform Dynamics's Josie Sephton says its popularity could soon improve. The evangelists are calling for businesses to implement unified ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. In Jefferson County, N.Y., Cisco’s unified communications platform ...

If you and your compliance team are jumping between separate systems just to track Slack messages, email threads, mobile chats and collaboration tools, you're not alone. The digital-first workplace ...

Yoni Avital is cofounder and COO of ControlUp, where he and his team are setting the new standard for the Digital Employee Experience (DEX). Over the past few years, organizations of all sizes have ...

The recession is forcing businesses to search for ways to cut costs - and unified comms is one place many will start, says Quocirca's Bob Tarzey. As politicians quibble about whether a recession is ...

Microsoft Corp. and Nortel Networks Ltd. will unify their efforts to develop “unified communications” products to break down the barriers between telephony, voice mail, e-mail and instant-messaging ...