Unified communications as a service (UCaaS) is a cloud-based communications platform that incorporates multiple communication capabilities on a single platform hosted by a cloud provider. The “as a ...

You will be hearing the phrase unified communications [UC] ad nauseum over the next several years. Therefore, I am taking it upon myself to explain what I think UC is. There are basically nine ways to ...

It’s clear that unified communications is the buzzword du jour. Practically every enterprise is devising strategies for unified communications (or about to do so). As my colleague, Irwin Lazar, puts ...

From keynote speeches to the show floor to back-hall meeting rooms, ubiquitous wireless broadband was one of the topics receiving the most buzz this week at the Interop networking show in Las Vegas.

Chapter 1: What Is Unified Communications? The intent of this chapter is to provide a high-level overview of Cisco Unified Communications (UC) as a collaborative solution that enables its users to ...

The world's largest IT and communications vendors are divided in the way they intend to offer unified communications. Unified communications is an evolution of voice/data convergence that aims to ...

If you and your compliance team are jumping between separate systems just to track Slack messages, email threads, mobile chats and collaboration tools, you're not alone. The digital-first workplace ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. In Jefferson County, N.Y., Cisco’s unified communications platform ...

Microsoft Corp. and Nortel Networks Ltd. will unify their efforts to develop “unified communications” products to break down the barriers between telephony, voice mail, e-mail and instant-messaging ...

There’s quite the ruckus on the Internet lately about all the VoIP services that your company can take advantage of for free. Sometimes, however, if you are serious about your company’s business phone ...

Many cities are deploying light rail and other mass transit systems in an effort to ease automotive traffic congestion. In my own area, for example, a light rail system is being built that will ...

Following Microsoft's partnership with networking giant Cisco, the unified communications market is hotting up even further with IBM's launch of a new range of collaboration products. IBM has joined ...