Abstract: The rapid growth of online shopping has underscored the need for effective customer service techniques that go beyond traditional channels such as email, mobile responses, and FAQs. In this ...

MIT Technology Review’s senior reporter for features and investigations, Eileen Guo, and FT tech correspondent Melissa ...

Rebecca Palmer isn’t a psychic, but as a divorce attorney she can often see what’s coming next. For many people today, as AI saturates every aspect of life—from work to therapy—the allure of an AI ...

GPT-5.1 sets the chatbot apart from the alternatives on the market. OpenAI / OpenAI GPT-5.1 is the latest update from OpenAI, set to upgrade ChatGPT in a pretty groundbreaking way. While ChatGPT has ...

Dr. Gilman is an historian who works at the intersection of technology and public policy. On New Year’s Day, Jonathan Rinderknecht purportedly asked ChatGPT: “Are you at fault if a fire is lift ...

Content warning: this story includes discussion of self-harm and suicide. If you are in crisis, please call, text or chat with the Suicide and Crisis Lifeline at 988, or contact the Crisis Text Line ...

Seoul National University College of Engineering announced that a research team led by Professor Hyun Oh Song from the Department of Computer Science and Engineering has developed a new AI technology ...

(CNN) — Before you throw away that last stale slice of bread or the heel you never like to eat, I have a recipe or two for you. And really good ones. As an Italian-born foodie, I can tell you that ...

🧠 A warm, empathetic therapy-style mental health chatbot built with LangGraph, GPT-4o, MongoDB, and Streamlit — supports emotional understanding, risk detection, coping guidance, and memory-based ...