Most companies must deal with clients, but not all clients are rays of sunshine. The wonderful world of clients includes those who are demanding and just plain confusing. To help you identify the ...

A better way to drive growth and profitability by Scott Magids, Alan Zorfas and Daniel Leemon When companies connect with customers’ emotions, the payoff can be huge. Consider these examples: After a ...

Welcome to the Southern New Hampshire University Academic Catalog. Use the menu to navigate the catalog, and learn more about SNHU programs, courses and policies. Note: It's a good idea for all ...