When was the last time you tried calling customer care? Was it hard just to locate ‘customer support’ on the brand’s app or site? Did you have to jump through hoops just to get the option to speak to ...

In June, (Issue 153), we asked the Northumberland County Council (NCC) some tough questions about the new school. Now we put ...

Roblox has launched facial age checks as a requirement for all users who want to access communication features and implemented age-based chats.

The move comes amid multiple lawsuits, including from the attorneys general of Texas and Louisiana, against Roblox over child safety concerns. The lawsuits were filed following reports that Roblox was ...

Roblox Corporation has announced the rollout of age-based chat, aimed at enhancing user safety in the online gaming industry.

The MarketWatch News Department was not involved in the creation of this content. Customer Experience Expert Dan Gingiss on Earning and Keeping Customer Loyalty in a Crisis US Flight Reductions Put ...

US Flight Reductions Put Airline Customer Experience to the Test – Dan Gingiss on Earning and Keeping Customer Loyalty in a Crisis CHICAGO, IL, Nov. 07, 2025 (GLOBE NEWSWIRE) -- The Experience Maker, ...

The FIFA World Cup is the most-watched sports tournament in the world, with billions of fans tuning in to see which soccer team will become champion. The next iteration of the tournament will be ...

Another day, another case of mistaken identity in public. What would you do if you were shopping at the grocery store when another customer assumed you were an employee? If they didn’t believe you ...

Melissa Quinn is a politics reporter for CBSNews.com, where she covers U.S. politics, with a focus on the Supreme Court and federal courts. Harris and Trump went head-to-head in Philadelphia on Sept.

Tags on some bags suggest cruise ships. Here, a Royal Caribbean tag; there a Carnival tag. The bags without tags will likely ...