Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Of course, getting that peace of mind doesn't always come free. Mordor Intelligence reports that the US market for tech support services is worth $10 billion now and will grow to $14.57 billion by ...

Would you pay $50,000 to end your PC frustrations? Luckily, you don’t have to because TechCrunch already did. Meet Soluto. Israel-based Soluto, as we covered yesterday, just won the TechCrunch Disrupt ...

We usually would break out the tech support and repairs scores here for gaming desktops as well, but didn't, as only one gaming PC vendor had scores that registered in those categories: Dell, with a 7 ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...