ASL Video Script: How to File an ADA Complaint Hello! This video explains how Deaf and Hard of Hearing people can file a complaint under the Americans with Disabilities Act, or ADA. If you were denied access—like not getting an interpreter—you have rights. Step 1: Who Are You Filing Against? There are two types: Title II – Government services (like public schools, courts, or hospitals) Title III – Private businesses open to the public (like restaurants, clinics, or hotels) Step 2: Where to File