Understanding Entry Points in Service Mapping: The Foundation of Accurate Service Maps
servicenow.com
Understanding Entry Points in Service Mapping: The Foundation of Accurate Service Maps
When Service Mapping is discussed, the spotlight often falls on the elegant topology views inside the CMDB — the visual network of connected servers, databases, and applications that every architect loves to see. But what’s often overlooked is where that entire process begins. The truth is, a servic...
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